FAQs

Search USM's database to get answers to Frequently Asked Questions. Search on a particular word or phrase, i.e. "password", or "publish web pages". Enter a FAQ ID to jump directly to a specific question and answer.

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Select a category below and view a listing of all questions we have answered online.

EMail
Getting and setting up EMail accounts, managing them, and using EMail programs.
Human Resources
Job listings, employee benefits, and union contracts.
RoadRunner
Setting up and using RoadRunner service through the University.
USM
General questions about USM, admission, fees, schedules, and operations.
Web
How and where to publish personal and departmental pages and what services are available.
Microsoft Windows
How to find and fix problems with Microsoft Windows computers. Including Windows 95, 98, NT, 2000, ME, XP and Vista.
Macintosh
How to find and fix problems with Apple Macintosh computers.
Virus and Security
Checking your machine for viruses and addressing electronic security issues.
General Computing Questions
Questions related to general computing issues not addressed in other categories.
OnTime
Our campus wide scheduling system
GroupWise
USM's newest Integrated email and scheduling system
Software Licensing
Information about software licensed for University departments, faculty, staff, and student use..
BlackBoard
The BlackBoard Web based Course Management System